All products and pricings are based on the current list price; however, we reserve the right to change prices without notice.
Unless otherwise specified, all prices shown are quoted in Australian Dollars (AUD).
Multiple Discount price refers to the price per individual item.
Listed prices are displayed including GST or other taxes where applicable.
Some Office National stores offer a free delivery service for orders over a nominated value – please contact your store for delivery details.
Due to freight costs, some orders may incur a delivery charge and this will vary depending on the order.
Delivery costs can be confirmed at the time of order.
Orders are dispatched within 1 to 3 business days depending on stock availability. Shipping times are estimated at between 1 and 10 business days depending on your location.
Returns, Exchanges & Refunds
Returns and exchanges must be authorised by your Office National store and are subject to the following conditions:
Returns of stocked items that are incorrectly ordered may be accepted within 7 days from date of delivery.
Returns of non-stocked items (special orders) that are incorrectly ordered may not be accepted. This will be at the discretion of your Office National store.
Proof of purchase must be provided.
Returned products may incur freight charges and/or re-stocking fees.
Returned products must be of merchantable quality with original packaging, unless the issue relates to faulty product or the product is under warranty.
Returned products may be subject to manufacturer’s warranty conditions. For information and conditions about guarantees and warranties please contact your Office National store.
Should you have a major problem with a product, you may be entitled to a replacement or refund as follows:
Replacement products will be of an identical type to the product originally supplied, subject to availability.
Refunds will be the same amount you have already paid, provided in the same form as your original payment.
We may take into account how much time has passed since you bought the product considering the following factors; type of product, how you are likely to use the product, the length of time for which it is reasonable for the product to be used and the amount of use it could reasonably be expected to tolerate before the failure becomes noticeable.
Payment can be made by cash, cheque, Visa, and Mastercard.
We also offer 30 day accounts to approved customers.
A payment is considered complete when the funds have been cleared.
For offline payments we accept the following methods of payment:
Direct Deposit. A payment is considered complete when the funds have been cleared.
Unless previously quoted, you accept that any extra freight charges may be added to your order.
Once payment has been accepted, your order will be processed within 24 hours and dispatched unless otherwise advised.
Customers will be notified via email or phone if delays in shipping occur.
By submitting an order through our website you warrant that you are capable of entering into a legally binding contract with the store, you are authorised and able to make payment via the method you have selected and the information you have provided is correct.
Due to limitations of actual viewing conditions, photographic techniques and picture availability, colours represented on the enclosed image profiles are as close as possible to the actual image but may not be an exact representation.
All items shown have been included in good faith on the basis that the goods, as described, will be available at the time of inclusion.
Due to the seasonal nature of some products, they may not be available at all times.
Accessories Not Included
Any accessories displayed are not included in the advertised price unless otherwise specified.
Any errors and omissions will be corrected at the point of order.